Property Assistant
Hi! How can I help with your property search?
Joe
Is the two-bed flat on Mill Road still available, and does it allow pets?
Property Assistant
Yes – it’s available from 1 November at £1,250 per month. Small pets are considered with landlord approval, and there’s an extra £250 deposit.
Joe
Great, can I view it on Saturday morning?
Property Assistant
Echo7 is booking your viewing... Viewing agent activated
Property Assistant
Booked! Your viewing is on Saturday at 10:30 with Emma from our lettings team. You’ll get a confirmation by text and email.
What is Echo7?
Echo7 is an AI assistant for your property business that works from your own information. You give it property listings, fee schedules, tenancy guides, compliance information, building rules and FAQs – PDF, Word, PowerPoint, Excel, HTML, text or CSV – and it builds a searchable knowledge base.
When a buyer, tenant, landlord or colleague asks a question in their own words and language, Echo7 finds the relevant approved information and replies clearly. This is retrieval-augmented generation (RAG): every answer is grounded in your own information rather than an AI model’s general knowledge, so it stays accurate and up to date.
And it goes beyond answers: it books viewings and valuations, logs maintenance requests, qualifies leads and passes urgent issues to your team.
Discover the Echo7 AI Assistant
The results
With Echo7, buyers and tenants get instant answers and book viewings at any hour, on your website and messaging channels. More enquiries become appointments.
Your team feels it too: fewer repetitive calls, qualified leads with all the details and maintenance requests that arrive complete.
The outcome: more viewings and valuations, faster lets and sales, happier tenants and landlords, and more time for high-value work.
Curious how this would work for your business? Ask our assistant – it’s built on Echo7.
What Echo7 does for you
Powered by Echo7’s core features: the AI Assistant, Integrations and Agents and Workflows. Want to see it in action? Ask our assistant a question now.
Answers from your listings and policies
Every response comes from your approved listings, fees and tenancy information.
Viewings and valuations booked
Echo7 checks diaries and books appointments within your rules.
Qualified leads
It asks about budget, timing and requirements, so your team knows who to call first.
Maintenance requests
Tenants report issues with photos and details, and urgent cases go straight to your team.
Landlord updates
Landlords ask about rent, compliance and works, and get approved answers.
Every channel
Website, portals, WhatsApp and social media answered with the same information.
How Echo7 works behind the scenes
Every conversation follows the same governed path. Echo7 works out what the guest needs – information, live availability or an action – and orchestrates the right components.
01
Understand
It interprets each request in the context of your organisation and the user’s role, so nobody needs to know which document or system holds the answer.
02
Retrieve
It searches your approved property listings, fee schedules, tenancy guides and building rules for the relevant, up-to-date information.
03
Act
Agents and integrations check availability, book viewings, log maintenance requests and update your CRM – within the rules you set.
04
Respond
It composes a clear answer with next steps, in the user’s language, and hands over to a person when needed.
In control, always
AI support shouldn’t mean losing control of your listings and client relationships. Echo7 follows governed workflows: it asks for missing information, applies your rules and handles uncertain cases through safe fallback paths – passing the request to a negotiator or property manager when a person is the better choice.
Access controls ensure each user sees only what they’re authorised to – landlord financials and tenant records for authorised staff only, for example. Assistants can have separate knowledge bases and integrations, escalations are traceable and credentials protected.
Have a question about security or data? Ask our assistant.
Agents, integrations and processes can be enabled, paused or replaced at any time.
See how Echo7 Workflows workWhy Echo7
More than a chatbot. Echo7 combines property information, live diaries and actions in one experience – giving every buyer, tenant and landlord a fast, helpful response.
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Ask our assistant
Prefer to ask? Open the assistant and ask how Echo7 would work for you – you’ll get an answer straight away.
Call +44 333 3584 877
We’re here to answer your questions, explore new ideas with you, and help find the solution that best fits your needs.
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Frequently asked questions
Didn’t find your answer? Ask our assistant – it’s trained on everything on this site.
01
How does Echo7 support property businesses?
It answers enquiries from your approved information, books viewings and valuations, and logs maintenance requests.
02
What content can I use?
Property listings, fee schedules, tenancy guides, compliance information, building rules and FAQs, in PDF, Word, PowerPoint, Excel, HTML, text or CSV.
03
Can it book viewings?
Yes. With an integration, Echo7 can check diaries and book viewings and valuations.
04
Can tenants report repairs?
Yes. Tenants can report issues with photos and details, and urgent repairs are escalated immediately.
05
Does it work in other languages?
Yes. It replies in each user’s own language, while working from the same approved content.
06
What if the assistant doesn’t know the answer?
It asks for clarification or passes the request to the right person, rather than guessing.
07
Is our data secure?
Yes. Access controls, separate knowledge bases and protected credentials keep sensitive information visible only to authorised users.
08
How quickly can we get started?
Quickly, with the material you already have. Start a free trial, upload your content and test it. Or ask our assistant anything first.