Where a conventional chatbot simply answers, Echo7 understands intent, retrieves verifiable knowledge, consults live data, activates specialised agents and guides users all the way to task completion. Each feature is powerful on its own. Together, they turn AI into an operational engine for your business.
An AI assistant that answers from what your organisation knows – not from generic internet knowledge. Manuals, procedures, price lists, FAQs, contracts and web pages become a living knowledge base it can search in natural language, using retrieval-augmented generation (RAG) to keep every answer accurate and consistent with your policies.
Authorised users can also question business data and spreadsheets directly – getting summaries, tables, charts and maps back in seconds. It answers in ten languages and works on your website, WhatsApp, email and API.
Learn more about AI Assistant
Connect Echo7 to the systems your business already runs on – e-commerce platforms, CRMs, helpdesks, payment tools, ERP and document management – with hundreds of integrations available. The assistant becomes a single point of access, so users ask once and get the information or outcome they need.
Specialised agents do the work: searching for orders, checking availability, opening tickets, preparing checkouts and updating statuses. Each agent collects the details it needs, acts securely in the connected system and returns a clear result. And there’s nothing to build yourself: just supply the API or MCP documentation for a service, and Echo7 builds the integration and agents for you.
Learn more about Integrations and Agents
Workflows make AI governable. Instead of improvising a free-form answer, Echo7 follows a defined path: checking conditions, requesting missing information, retrieving knowledge, activating agents and handling exceptions before composing its response.
Low-confidence cases follow safe fallback paths or are handed to a person, and every rule, decision and escalation is traceable. Workflows can be saved as reusable templates, so proven processes roll out quickly across departments and customers. Just describe what you want a workflow to do and Echo7 builds it for you – then fine-tune it in the visual drag-and-drop editor, without writing code.
Learn more about Workflows
Intelligent Document Processing turns the documents your business receives – invoices, forms, job sheets, signed requests, identity documents, reports, images and PDFs, printed or handwritten – into usable data, whether they arrive through your website, by email or as a photo on WhatsApp.
Echo7 classifies each document, extracts the key information and validates it against your rules and your own codes, then triggers the next step automatically: updating a management system, sending a notification, archiving the file or asking for anything that is missing.
Learn more about IDP
More than a chatbot. Echo7 responds, decides, guides and acts – combining your knowledge, your data and real actions in one experience, with governed workflows behind every step.
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Echo7’s core features are the AI Assistant, which answers from your own knowledge and data; Integrations and Agents, which connect to your systems and carry out tasks; Workflows, which make AI processes governed and repeatable; and Intelligent Document Processing (IDP), which turns documents into usable data. They all work across every channel – website, WhatsApp, email and API – with security and flexible deployment built in.
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They are designed as one platform. The assistant understands each request and retrieves the right knowledge, workflows decide what should happen next, agents and integrations carry out actions in your systems, and IDP turns incoming documents into data those workflows can use.
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Your website, WhatsApp, email and API – the same intelligence and the same processes, wherever your customers and teams are. You can also link specialist assistants, such as sales and support, so users reach the right one.
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Yes. Access control, separate scopes for clients, departments and assistants, auditable automations, protected credentials and lifecycle management are all built into the platform. Read more about security and deployment.
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You can get your assistant up and running quickly using the content you already have – no complex development, lengthy implementation or specialist AI expertise required. Echo7 is designed to be configured by anyone, and Echo7 builds workflows for you from a simple description of what you want them to do. Start a free trial to see Echo7 working on your own content.
