What is Echo7?
Echo7 is an AI assistant for your clients that works from your own information. You give it their own documents, policies, product information and FAQs – PDF, Word, PowerPoint, Excel, HTML, text or CSV – and it builds a searchable knowledge base.
When one of your clients’ customers or staff asks a question in their own words and language, Echo7 finds the relevant approved information and replies clearly. This is retrieval-augmented generation (RAG): every answer is grounded in your own information rather than an AI model’s general knowledge, so it stays accurate and up to date.
And it goes beyond answers: it connects to the systems your clients already use, runs agents and workflows, and works on their website, WhatsApp and internal tools.
Discover the Echo7 AI Assistant
The results
As an Echo7 partner, you add a proven AI service to your portfolio without building it yourself. You can launch assistants for clients quickly, using their own content.
Your clients feel it too: faster answers for their customers and staff, consistent information and a trusted partner to set it up and look after it.
The outcome: new recurring revenue, stronger client relationships and a clear answer when clients ask what you’re doing with AI.
Curious how this would work for your business? Ask our assistant – it’s built on Echo7.
What Echo7 does for you
Powered by Echo7’s core features: the AI Assistant, Integrations and Agents and Workflows. Want to see it in action? Ask our assistant a question now.
Reseller programme
Sell Echo7 to your clients under the Echo7 brand, with partner pricing, sales support and demo accounts.
White label
Offer the assistant under your own brand and domain, with your logo, colours and pricing.
Multi-client management
Manage separate assistants and knowledge bases for each client from one place.
Onboarding and training
Our team helps you set up, train your staff and launch with your first clients.
Integrations included
Connect client assistants to CRM, helpdesk, ERP and messaging channels.
Ongoing support
Partner support, product updates and marketing materials to help you grow.
How Echo7 works behind the scenes
Every conversation follows the same governed path. Echo7 works out what the guest needs – information, live availability or an action – and orchestrates the right components.
01
Understand
It interprets each request in the context of your organisation and the user’s role, so nobody needs to know which document or system holds the answer.
02
Retrieve
It searches your approved product guides, partner materials and implementation playbooks for the relevant, up-to-date information.
03
Act
Agents and integrations connect to each client’s systems, so assistants can take actions within the rules you set.
04
Respond
It composes a clear answer with next steps, in the user’s language, and hands over to a person when needed.
In control, always
AI support shouldn’t mean losing control of your clients’ data. Echo7 follows governed workflows: it asks for missing information, applies your rules and handles uncertain cases through safe fallback paths – passing the request to your team when a person is the better choice.
Access controls ensure each user sees only what they’re authorised to – each client’s knowledge base and integrations for that client only, for example. Assistants can have separate knowledge bases and integrations, escalations are traceable and credentials protected.
Have a question about security or data? Ask our assistant.
Agents, integrations and processes can be enabled, paused or replaced at any time.
See how Echo7 Workflows workApply to become a partner
Tell us about your business and clients. Our partner team will review your application and get back to you within 2 working days.
Ask our assistant
Prefer to ask? Open the assistant and ask how Echo7 would work for you – you’ll get an answer straight away.
Call +44 333 3584 877
We’re here to answer your questions, explore new ideas with you, and help find the solution that best fits your needs.
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Frequently asked questions
Didn’t find your answer? Ask our assistant – it’s trained on everything on this site.
01
Who can become an Echo7 partner?
MSPs, software houses, systems integrators, agencies, telecoms providers and other companies that serve business clients.
02
What’s the difference between reseller and white label?
Resellers sell Echo7 under the Echo7 brand. White-label partners offer it under their own brand, domain and pricing.
03
Do partners get training and support?
Yes. We provide onboarding, training, a demo environment, sales materials and ongoing partner support.
04
How do we apply?
Get in touch through our contact page or ask our assistant, and our partner team will arrange a call.
05
Does it work in other languages?
Yes. It replies in each user’s own language, while working from the same approved content.
06
What if the assistant doesn’t know the answer?
It asks for clarification or passes the request to the right person, rather than guessing.
07
Is our data secure?
Yes. Access controls, separate knowledge bases and protected credentials keep sensitive information visible only to authorised users.
08
How quickly can we get started?
Fill in the application form on this page, or ask our assistant, and our partner team will arrange a call.