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Faster purchasing with instant answers on suppliers, contracts and policy

Approved suppliers, contract terms, purchasing rules and order status – answered in one conversation, so colleagues buy the right way and your team saves time.

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"Who is our approved supplier for office furniture?"

"Do I need three quotes for a £5,000 purchase?"

"When does the cleaning contract renew?"

"What’s the status of my purchase order?"

The challenge

Procurement teams answer the same questions every week: who is our approved supplier, what’s the contract price, do I need three quotes, how do I raise a purchase order. Colleagues who can’t find the answer often buy outside the process.

Supplier contracts, framework agreements and policies are spread across folders and systems. Renewal dates are missed, savings leak through off-contract spend and audits take longer than they should.

As the business grows, keeping purchasing compliant without slowing everyone down gets harder.

What is Echo7?

Echo7 is an AI assistant for your procurement team and colleagues that works from your own information. You give it purchasing policies, supplier lists, framework agreements, contract summaries and procedures – PDF, Word, PowerPoint, Excel, HTML, text or CSV – and it builds a searchable knowledge base.

When a colleague asks a question in their own words and language, Echo7 finds the relevant approved information and replies clearly. This is retrieval-augmented generation (RAG): every answer is grounded in your own information rather than an AI model’s general knowledge, so it stays accurate and up to date.

And it goes beyond answers: it raises purchase requests, checks order status, follows your approval rules and reminds your team about contract renewals.

Discover the Echo7 AI Assistant

The results

With Echo7, colleagues find the approved supplier, price and process in seconds and raise requests correctly the first time. Fewer questions reach the procurement inbox.

Your procurement team feels it too: less off-contract spend, cleaner requests, timely renewals and more time for negotiation and supplier management.

The outcome: better compliance, real savings, faster purchasing and a clear audit trail.

Curious how this would work for your team? Ask our assistant – it’s built on Echo7.

What Echo7 does for you

Powered by Echo7’s core features: the AI Assistant, Integrations and Agents and Workflows. Want to see it in action? Ask our assistant a question now.

Answers from your own policies

Every response comes from your approved purchasing policies, supplier lists and contracts.

Approved suppliers first

Echo7 points colleagues to the right supplier and framework price, reducing off-contract spend.

Purchase requests in a conversation

Requests are created with the details and approvals your process requires.

Order status on request

Integrations show the status of purchase orders and deliveries without chasing.

Contract renewals tracked

Echo7 reminds your team about upcoming renewals and expiry dates.

A clear audit trail

Every request and approval is recorded, making audits faster and easier.

How Echo7 works behind the scenes

Every request follows the same governed path: Echo7 works out what the user needs – knowledge, live data or an action – and orchestrates the right components.

Understand

It interprets each request in the context of your organisation and the user’s role, so nobody needs to know which document or system holds the answer.

Retrieve

It searches your approved purchasing policies, supplier lists, framework agreements and contract summaries for the relevant, up-to-date information.

Act

Agents and integrations raise purchase requests, check order status and route approvals – within the rules you set.

Respond

It composes a clear answer with next steps, in the user’s language, and hands over to a person when needed.

How it works in practice

From a buying question to an approved request, Echo7 supports your colleagues in a single conversation.

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Try asking our assistant a similar question – for example: “Can Echo7 tell colleagues which supplier to use?” or “Can it raise purchase requests?”

Step 1

A colleague asks: “We need a new supplier for event catering.”

Step 2

Echo7 checks the approved list and explains the quote rules for that value.

Step 3

It collects the requirements and creates a sourcing request.

Step 4

It routes the request to procurement and keeps the colleague updated.

Connects to the tools you already use

Echo7 works with your purchasing systems, so policies and live order data come together.

Credentials are managed securely, each connection is a clear, testable, reusable agent, and new capabilities can be added at any time.
Explore Integrations and Agents

ERP and purchasing

SAP, Microsoft Dynamics and Coupa for purchase requests, orders and suppliers.

Contract management

Contract tools and repositories for terms, renewals and expiry dates.

Documents

SharePoint and Google Drive keep policies and supplier information in sync.

Approvals

Your approval workflows, so requests follow the right limits and sign-offs.

Collaboration

Microsoft Teams and Slack, so colleagues ask purchasing questions where they already work.

Reporting

Power BI and your spend data for supplier and category questions.

In control, always

AI support shouldn’t mean losing control of your suppliers, contracts and spend. Echo7 follows governed workflows: it asks for missing information, applies your rules and handles uncertain cases through safe fallback paths – passing the request to your procurement team when a person is the better choice.

Access controls ensure each user sees only what they’re authorised to – negotiated prices and contract terms for procurement staff only, for example. Assistants can have separate knowledge bases and integrations, escalations are traceable and credentials protected.

Have a question about security or data? Ask our assistant.

Agents, integrations and processes can be enabled, paused or replaced at any time.

See how Echo7 Workflows work

Why Echo7

More than a policy search. Echo7 combines your purchasing knowledge, live order data and approvals in one experience – helping every colleague buy the right way, first time.

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Ask our assistant

Prefer to ask? Open the assistant and ask how Echo7 would work for you – you’ll get an answer straight away.

Call +44 333 3584 877

We’re here to answer your questions, explore new ideas with you, and help find the solution that best fits your needs.

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Frequently asked questions

Didn’t find your answer? Ask our assistant – it’s trained on everything on this site.

How does Echo7 support my procurement team?

It answers from your approved policies and supplier information, raises purchase requests and checks order status.

What content can I use?

Purchasing policies, supplier lists, framework agreements, contract summaries and procedures, in PDF, Word, PowerPoint, Excel, HTML, text or CSV.

Can it follow our approval limits?

Yes. Echo7 applies your thresholds and sends requests to the right approvers.

Can it connect to our ERP?

Yes. With an integration, Echo7 can create requests and check purchase orders in real time.

Does it work in other languages?

Yes. It replies in each user’s own language, while working from the same approved content.

What if the assistant doesn’t know the answer?

It asks for clarification or passes the request to the right person, rather than guessing.

Is our data secure?

Yes. Access controls, separate knowledge bases and protected credentials keep sensitive information visible only to authorised users.

How quickly can we get started?

Quickly, with the material you already have. Start a free trial, upload your content and test it. Or ask our assistant anything first.

Help every colleague buy the right way

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